Yes, absolutely! In order to securely and safely install anchored items, we are required to use 18in. deep stakes that could accidentally damage underground lines and systems installed by the homeowners. For everyone's protection, FunShine Rentals will contact Call Before You Dig (811) one week prior to setup, to mark any underground lines. We will also have the homeowner point out where they have had systems installed. Failure to do so would make the homeowner/customer fully liable for damages done to any underground lines or systems.
Should you wish to use sandbags or concrete buckets you can purchase to rent them with your rental. The cost is $20 per 50lb bucket/sandbag.
A full refund will be issued with a cancellation of 48 hours notice or more. The refund amount will go back onto the original form of payment. If a cancellation is made within 48 hours prior to the reservation, a 25% fee will apply.
Please allow up to 7-10 business days for the refund to post back to your form of payment. This is depending upon your bank or credit card company.
In the event of inclement weather, we do offer different solutions. Options are contingent upon the severity of the weather. We can add on tents, heater, etc. if available, reschedule the reservation or cancel and issue full refund.
We are not able to setup tents with winds 30mph or more or inflatables at 15mph or more. Inflatable items are unable to be used if the temperature is 45 degrees or below. We can add on tents for coverage, reschedule the reservation or cancel and issue full refund.